Course Outline
- Identifying personal negotiation style
Examining your unique approach and its effect on negotiation dynamics
- Competitive versus cooperative approaches
Determining the most appropriate strategy for the situation
- The value of creativity and adaptability
Exploring alternative solutions and resolving issues effectively
- Managing expectations
Handling the initial phases and pre-negotiation stages effectively
- The role of non-verbal communication
Utilizing body language to support and reinforce verbal messages
- The critical importance of preparation
Key actions to take before negotiations begin
- Adjusting the balance of power
Assessing the strengths and vulnerabilities of both parties involved
- Defining goals and objectives
Clarifying what a successful outcome looks like and defining non-negotiable limits
- Looking beyond surface demands to underlying interests
Discovering the true concerns behind stated demands and what matters most to the counterpart
- Identifying negotiable variables
Determining what can be conceded at minimal cost and what should be gained in exchange
- Formulating and justifying proposals
Presenting and demonstrating value from the other party's perspective
- Strategies for responding to offers
Articulating reasons for rejection and presenting counter-offers
- Effective use of questioning techniques
Employing conditional questions to test ideas without binding commitments
- Mastering the bargaining process
Exchanging concessions to reach mutually beneficial agreements
- Overcoming deadlocks
Techniques to navigate through stalled negotiations
- Addressing price objections
Defending your position and valuation effectively
- Finalizing the agreement
Recapitulating and closing the deal to prevent costly misinterpretations
Requirements
Given the extensive practical component of this course, a minimum of four participants and two trainers is required.
Testimonials (4)
A lot of practical examples, practical approach to the topic, a lot of useful information, trainer is excellent
Irena
Course - Negotiation Skills
The exercises were amazing. The interaction was very friendly. I learned a lot. We concentrated on all the point and for all the unclear point, everything was answered.
VILCU DAN
Course - Negotiation Skills
Let's Trainee to share case& play role.
Dalailuck - Babcock Power (Thailand)
Course - Negotiation Skills
SAMART Goal and Negotiation Concept