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Course Outline
Fundamentals of Effective Communication
The significance of clear and concise expression
- The 7 Cs of effective communication: Clarity, Conciseness, Coherence, Correctness, Courtesy, Consideration, and Completeness
- Recognizing typical communication barriers and strategies to overcome them
- Distinguishing between formal and informal communication styles
Mastering Verbal Communication
- Articulation & Pronunciation: Ensuring clear and confident speech
- Pacing & Tone: Projecting professionalism and engagement
- Active Listening: The foundation of successful dialogue
- Navigating Difficult Conversations & Delivering Constructive Feedback
Business Writing Essentials
Writing with precision, accuracy, and brevity
- Grammar and punctuation: Identifying and correcting frequent errors
- Professional structuring of emails, reports, and business correspondence
- Selecting appropriate tones for various business contexts
Best Practices for Digital Email Communication
Professional email etiquette: Guidelines to follow and avoid
- Organizing emails for maximum impact and efficiency
- Managing sensitive or complex email exchanges
- Leveraging AI and digital tools for grammar and tone analysis
Conclusion & Action Planning
- Summary of key insights and reflections
- Establishing a personal commitment to continuous improvement
Training Methodologies
- Interactive Discussions & Exercises – Engaging participants with real-world scenarios
- Role-Playing & Simulations – Practicing effective verbal delivery
- Group Work & Peer Feedback – Gaining insights from colleagues' writing and speaking styles
- Practical Writing & Editing Exercises – Hands-on practice to enhance business communication skills
Requirements
Target Audience: Professionals aiming to strengthen their verbal and written communication capabilities in English.
8 Hours
Testimonials (4)
The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.
Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
the teacher
Maria Tudela - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
The way Sarah conducts the course and explains things.
Maria Garcia Donday - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
Monika inspired me; She has great communication skills, communicates clearly and very direct, which I admire a lot
