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 Duration 14 hours

Course Outline

While this course closely mirrors the Team Members’ version (refer to the separate outline), it includes the following enhancements:

  • A new module titled "Leadership vs. Management" which explores:
    • The distinctions and commonalities between leadership and management, defining the qualities of a great leader versus a great manager.
    • Different management styles.
  • An additional module titled "Delivering Change" which addresses:
    • The factors behind the success or failure of change initiatives.
    • Key principles of change management.
    • Resistance to change, including instances where such resistance may prove beneficial.

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