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Course Outline

Preliminary exercises, participant introductions, discussion of ground rules, and signing of the training contract

Personnel policy models in relation to task delegation and employee motivation

Effective communication in teams

Stages of team building

Principles of task delegation

The competency acquisition pyramid

14 principles of effective delegation

Resistance and errors in delegation

Maslow’s hierarchy of needs

McGregor’s Theory X and Y

Types of motivation

Principles of economic motivation

Principles of non-financial motivation

Psychological principles of motivation

Feedback and appraisal

The role of language in motivation

Elements of coaching

Requirements

The course is general in nature and participation in it does not require specialist knowledge

 14 Hours

Number of participants


Price per participant

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