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 Duration 7 hours

Course Outline

Self-Awareness and Understanding Others

  • Recognising that inviting others to a meeting is an imposition of your own priorities on their schedule
  • Exploring the underlying drivers of our behaviour
  • Assessing the impact of our actions on others: Do they respond as we hope? If not, what might be the reason…?

The Workflow for Meeting Management

  • Evaluating the necessity of a meeting: What are the alternatives, and are they preferable?
  • A comprehensive process for initiating, conducting, and preparing for meetings:
    • Designing a meaningful agenda that outlines objectives, key topics, and estimated timings
    • Ensuring only relevant participants are invited
    • Facilitating the session: Focusing on relevant contributions, adhering to the agenda, and respecting time limits
    • Documenting outcomes: Capturing essential action points rather than just verbatim minutes
    • Scheduling any necessary follow-up sessions

Participating in Meetings

  • Questioning the necessity of attending every invitation received
  • Determining a clear framework for deciding whether to accept or decline meeting invitations
  • Identifying valid reasons for declining participation
  • Understanding acceptable conduct regarding attendees, discussion topics, and timing constraints

Additional Aspects of Personal Efficiency and Time Management

  • Establishing and maintaining personal and professional goals
  • Work Prioritisation
    • Criteria for identifying essential tasks
    • Methods for ranking activities by importance
  • Managing Time Demands from Staff: Clarifying whether you are supporting their work or if they are supporting yours…?
  • Identifying 'Time Bandits': Strategies to address factors that erode your time
    • Email communication
    • Phone calls
    • Unscheduled interruptions
    • Procrastination and displacement activities
    • Other distractions…
  • The art of effective delegation
  • Assertiveness: Finding compromise and learning to say 'no' with confidence

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