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Course Outline
Introduction
Coaching Fundamentals
- Defining the scope of coaching
- Identifying common obstacles
Coaching Frameworks
- Overview of various coaching models
- Selecting the appropriate coaching framework
- Exploring the GROW model
Applied Coaching
- Essential factors for successful coaching
- Developing into an effective coach
Effective Communication
- Core principles of communication
- Preparation and stages of communication
- Message delivery techniques
- Overcoming communication barriers
Communication and Influence
- Key elements of effective communication
- Building trust and rapport
- The art of active listening
- Distinguishing between expressing and provoking
- Strategic questioning
- Summarization techniques
- The role of emotional intelligence
- Influencing frameworks and guidelines
- Practical influencing strategies
Best Practices
- Coaching best practices
- Effective communication strategies
Summary and Next Steps
Requirements
- No prerequisites required
Audience
- Individuals aiming to improve their coaching and communication skills
14 Hours
Testimonials (3)
Managing difficult conversations
Kgaogelo Ratau - City Lodge Hotels
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
interaction and discussion with each other in different groups, together with some games.