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Duration 14 hours
Course Outline
Introduction:
- Key assumptions and responsibilities for facilitating effective communication.
Communication with self:
- Understanding how internal dialogue impacts interactions with others.
- Learning to ask more impactful questions.
- Techniques for rapid shifts in emotional states.
Communication with other people:
- Exploring representation systems (auditory, visual, kinesthetic).
- Techniques for establishing and sustaining rapport.
- Motivating and influencing through body language.
- The impact of suggestion, persuasive language, and 'hypnotic' patterns.
Requirements
A genuine desire to understand yourself and others more deeply.
Testimonials (2)
We have to have the right strategies to communicate better and this training has given us that.
Louella Macasaet - Agile Marketing Consultancy
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.