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Duration 7 hours
Course Outline
Introduction & Foundation
- Welcome, icebreaker, and agenda overview.
- How communication can determine organizational success or failure.
- Understanding the concept of Emotional Intelligence.
Core Communication Skills
- Interactive workshop to identify areas for improvement.
- Strategies for enhancing communication effectiveness.
- Maintaining objectivity and avoiding personal interpretations.
- The art of articulation: expressing your true intent clearly.
- The role of emotions and the value of empathy.
Public Speaking Part 1: Conquering Fear & Building Structure
- Fear of Public Speaking: Analyzing the root causes of anxiety.
- Group discussion and shared experiences.
- Techniques for managing nerves and building self-assurance.
- Presentation Skills: Designing a compelling structure (Opening, Body, Close).
Public Speaking Part 2: Delivery & Engagement
- Presentation Skills (continued):
- Engaging the audience through storytelling and interaction.
- Mastering delivery through body language and vocal variety.
- Handling Q&A sessions with poise. Activity: Short, impromptu speaking practice in small groups.
Emotional Intelligence in Practice
- In-depth exploration of Emotional Intelligence.
- Assessing your own Emotional Intelligence level.
- Leveraging emotions to improve relational dynamics.
- Recognizing different personality types within teams or audiences.
- Practical tools for cultivating Emotional Intelligence.
Summary & Conclusion
- Review of key takeaways.
- Creating a personal action plan.
- Final Q&A and closing remarks.
Requirements
Audience
- Professionals seeking to enhance their communication effectiveness.
Testimonials (2)
interaction and discussion with each other in different groups, together with some games.
- Netherlands Business Support Office (NBSO) Indonesia
Course - High-Impact Communication Skills
The level of engagement and passion.
