Course Outline
Introduction
- The impact of communication on corporate success
- The evolution of organizational team structures
- Defining emotional intelligence
Communication Skills
- Identifying opportunities for communication improvement
- Strategies for enhancing communication effectiveness
- Maintaining objectivity (avoiding personal interpretations)
- Expressing true intentions clearly
- The role of emotions in interaction
- The significance of empathy
Teamwork Dynamics
- Characteristics of efficient versus inefficient teams
- Establishing a shared common objective
- Recognizing individual needs within the team
- Setting goals and monitoring outcomes
- Achieving team synergy
Team Management
- The critical role of leadership
- Embracing responsibility (taking ownership of issues)
- Leading by example
- Conducting concise and engaging meetings
- Assessing progress
- Developing future leaders
Emotional Intelligence
- Defining emotional intelligence
- Assessing emotional intelligence levels
- Understanding and utilizing emotions for better relationships
- Recognizing different personality types within the team
- Building emotional intelligence through tools and techniques
Summary and Conclusion
Requirements
- Prior experience working in a team setting
Target Audience
- Team leaders and members
- Managers
Testimonials (7)
He took ideas and concepts that can seem complicated and made them simple and achievable. Kevin allowed for "push back" of the ideas and walk us through discussions each time.
Donna Fuentes - Digitunity
Course - Communication and Teamwork
Interactive, thought provoking and fun.
Meredith Wynne - Digitunity
Course - Communication and Teamwork
Simplicity, focus on areas most needed, new approaches
Karisa Tashjian - Digitunity
Course - Communication and Teamwork
Kevin's transparency, willingness, and curiosity, with just enough pushback to create movement and get people thinking ...It was a nice combination of visuals, interaction, and kept everyone thinking without being overwhelming
Miye McCullough - Digitunity
Course - Communication and Teamwork
I like the concept of the Totally Responsible Person and the five step communication plan provided.
Teodora Mihaylova - Digitunity
Course - Communication and Teamwork
Great content, pace, and program design, all delivered with great personality.
Scot Henley - Digitunity
Course - Communication and Teamwork
Sir Menner customized the training to focus on our specific industry and specific requirement needs.