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Course Outline

Management Fundamentals

Leadership Competencies in Modern Management

Leading Work Teams

  • Management styles
  • Selecting the most effective management style for different stages of team development
  • Developing an ideal managerial profile and analyzing one's own leadership approach
  • Assessing personal strengths and weaknesses as a team leader, and identifying areas for growth
  • Characteristics of high-performing teams
  • Coordinating activities to achieve established objectives

Organizational Communication

  • Foundations of verbal and non-verbal communication
  • Individual communication styles
  • Identifying communication barriers
  • Effective questioning techniques
  • The practice of active listening
  • Delivering constructive criticism
  • Providing meaningful feedback
  • Navigating difficult conversations
  • Communication networks
  • Information flow models and optimization strategies

Conflict Resolution Techniques in Teams

  • Nature and types of conflict
  • Primary sources of conflict
  • Behavioral approaches to managing disputes and appropriate conduct during conflicts
  • Leveraging assertiveness and constructive conflict to enhance team performance
  • Strategies for handling conflict situations
  • Conflict management principles
  • Core methods for resolving conflicts
  • Managing emotions during disputes
  • Overcoming verbal and non-verbal barriers to communication and conflict resolution

Team Motivation

  • Understanding intrinsic motivation
  • Factors that drive employees within an organization
  • Types of motivation
  • Principles of financial incentives
  • Motivation through intangible resources
  • Psychological principles of motivation
  • Feedback and performance evaluation
  • The role of language in motivating staff

Effective Time Management

  • The time management matrix
  • Monitoring personal time usage and mitigating time-wasting activities
  • Time planning techniques
  • Delegation of duties and authority

Coaching

  • Definition and practical application of coaching
  • Individual participant exercises
  • Providing in-depth feedback

Course Summary

Requirements

This course is designed for a general audience and does not require any prior specialized knowledge.

 14 Hours

Number of participants


Price per participant

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