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Course Outline
Management Fundamentals
Leadership Competencies in Modern Management
Leading Work Teams
- Management styles
- Selecting the most effective management style for different stages of team development
- Developing an ideal managerial profile and analyzing one's own leadership approach
- Assessing personal strengths and weaknesses as a team leader, and identifying areas for growth
- Characteristics of high-performing teams
- Coordinating activities to achieve established objectives
Organizational Communication
- Foundations of verbal and non-verbal communication
- Individual communication styles
- Identifying communication barriers
- Effective questioning techniques
- The practice of active listening
- Delivering constructive criticism
- Providing meaningful feedback
- Navigating difficult conversations
- Communication networks
- Information flow models and optimization strategies
Conflict Resolution Techniques in Teams
- Nature and types of conflict
- Primary sources of conflict
- Behavioral approaches to managing disputes and appropriate conduct during conflicts
- Leveraging assertiveness and constructive conflict to enhance team performance
- Strategies for handling conflict situations
- Conflict management principles
- Core methods for resolving conflicts
- Managing emotions during disputes
- Overcoming verbal and non-verbal barriers to communication and conflict resolution
Team Motivation
- Understanding intrinsic motivation
- Factors that drive employees within an organization
- Types of motivation
- Principles of financial incentives
- Motivation through intangible resources
- Psychological principles of motivation
- Feedback and performance evaluation
- The role of language in motivating staff
Effective Time Management
- The time management matrix
- Monitoring personal time usage and mitigating time-wasting activities
- Time planning techniques
- Delegation of duties and authority
Coaching
- Definition and practical application of coaching
- Individual participant exercises
- Providing in-depth feedback
Course Summary
Requirements
This course is designed for a general audience and does not require any prior specialized knowledge.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group