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Duration 7 hours
Course Outline
Introduction to Artificial Intelligence
- Defining AI: Essential terms and underlying technologies.
- Distinguishing between AI, Machine Learning (ML), and automation.
- Current trends in public sector AI adoption.
AI Use Cases in Government
- Enhancing service delivery through chatbots, document automation, and predictive analytics.
- Supporting policy and planning via modeling, forecasting, and simulations.
- Applications in public safety, healthcare, and citizen engagement.
Risks, Ethics, and Bias in AI
- Analyzing algorithmic bias and principles of fairness.
- Applying ethical frameworks to AI system decision-making.
- Prioritizing transparency, accountability, and explainability.
AI Governance and Regulatory Landscape
- Overview of the EU AI Act, GDPR, and evolving global regulations.
- Examining national AI strategies and governance models.
- Considering the impact on public trust and citizen welfare.
Procurement and Implementation Strategies
- Key considerations for leaders before committing to AI investments.
- Assessing vendors, pilot programs, and strategic partnerships.
- Fostering inter-agency collaboration and ensuring data infrastructure readiness.
Strategic Planning for AI Adoption
- Cultivating internal AI literacy and building cross-functional teams.
- Aligning AI initiatives with core mission outcomes.
- Developing a roadmap for AI integration within a department or agency.
Summary and Next Steps
Requirements
- General familiarity with public sector operations and policy structures.
- A genuine interest in utilizing emerging technologies for societal benefit.
- No prior technical knowledge of AI is necessary.
Target Audience
- Senior civil servants and administrators.
- Ministers and high-level government executives.
- Policy advisors and strategists within the public sector.
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.