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Duration 7 hours
Course Outline
Introduction to ChatGPT in Public Administration
- An overview of ChatGPT and its operational mechanics
- Applications within government workflows
- Capabilities, limitations, and responsible deployment
Crafting and Refining Official Communication
- Generating initial drafts for memos, emails, and reports
- Enhancing tone, clarity, and plain language usage
- Tailoring content for diverse audiences and formats
Summarization and Data Extraction
- Condensing extensive policy or research documents
- Identifying key points and actionable items
- Organizing summaries for briefings and meetings
Prompt Engineering for Government Applications
- Fundamental and advanced prompting methodologies
- Effective use of examples and role-based instructions
- Developing reusable prompt templates for recurring tasks
Translation and Multilingual Assistance
- Translating internal and external communications
- Sustaining a professional tone across different languages
- Utilizing ChatGPT for inclusive and accessible language
Enhancing Productivity and Task Automation
- Brainstorming and generating ideas for new initiatives
- Creating content from structured data sources (e.g., tables)
- Developing outlines for presentations or briefings
Compliance, Security, and Ethical Practices
- Data privacy considerations and information sharing risks
- Adhering to internal AI and IT policies
- Fostering public trust through responsible usage
Recap and Future Directions
Requirements
- A foundational understanding of basic digital tools utilized in public sector environments
- No prior experience with AI or ChatGPT is necessary
- Prior exposure to drafting, reviewing, or managing official correspondence is advantageous
Target Audience
- Public service teams and administrative specialists
- Policy analysts and government communicators
- Personnel aiming to enhance productivity through AI-driven solutions
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.