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Duration 7 hours
Course Outline
Introduction to AI-Driven Summarisation
- Mechanisms by which ChatGPT processes and summarises information.
- Common document types encountered in government operations.
- Understanding the limitations of AI outputs and the need for refinement.
Summarising Reports and Briefing Materials
- Creating concise summaries from policy or research reports.
- Distilling findings from technical or analytical documents.
- Formatting content for executive-level review.
Summarising Meetings and Consultations
- Converting meeting notes and transcripts into actionable items.
- Highlighting key decisions and unresolved issues.
- Preparing summaries for internal communications or follow-up actions.
Prompting for Enhanced Outcomes
- Prompt structures for summarisation and rewriting tasks.
- Examples of role-based and outcome-focused prompts.
- Iterative prompting techniques to improve the quality of summary outputs.
Tailoring Tone, Style, and Structure
- Adapting content for ministers, internal managers, or the general public.
- Utilising formal versus conversational tones as appropriate.
- Generating varied formats such as bullet points, executive memos, and Q&A sessions.
Integrating ChatGPT into Government Workflows
- Utilising ChatGPT within Word, Teams, and browser-based workflows.
- Combining ChatGPT with meeting and collaboration tools.
- Reviewing and refining summaries in real time.
Responsible Usage and Verification
- Preventing misrepresentation or the inclusion of hallucinated facts.
- Verifying summaries and citing original source content.
- Adhering to information governance and security policies.
Recap and Future Steps
Requirements
- Familiarity with internal reports, meeting minutes, or policy documents.
- No previous experience with ChatGPT or AI tools is necessary.
Target Audience
- Analysts
- Programme managers
- Executive support staff
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.