AI-Enhanced Public Service Delivery Training Course

This live, instructor-led course, delivered at Denmark (either online or onsite), is tailored for advanced government professionals and policy experts looking to utilize DeepSeek for data-informed governance and policy advancement.

Following this training, attendees will have the capability to:

• Apply DeepSeek AI to aid policy analysis and strategic decision-making.
• Automate the generation of government reports to enhance data transparency.
• Deploy AI-derived insights to foster public sector innovation.
• Improve citizen engagement through AI-driven tools.

This instructor-led live training in Denmark (online or onsite) is designed for intermediate-level public sector professionals who aim to utilize Gemini for generating high-quality content, supporting research initiatives, and enhancing productivity via advanced AI interactions.

Following this training, participants will be able to:

• Construct more effective and tailored prompts for specific use cases.
• Create original and creative content using Gemini.
• Precisely summarize and compare complex information.
• Employ Gemini for efficient brainstorming, planning, and idea organization.

Artificial Intelligence is swiftly establishing itself as the cornerstone of contemporary product management, fundamentally altering how we uncover customer needs, define solutions, and make strategic decisions. Much like electricity transformed industry, AI is redefining the process of building, validating, and evolving products.

This instructor-led, live training (available online or onsite) is designed for Product Owners, Scrum Masters, and Agile Coaches seeking to understand how AI can elevate product ownership and bolster decision-making processes.

Upon completing this training, participants will be equipped to:

• Grasp the core principles of Artificial Intelligence and distinguish between traditional AI and Generative AI (GenAI).
• Apply the seven key stances of a Product Owner, including the new Orchestrator stance, and utilize AI to reinforce each position—such as the Visionary, Experimenter, or Customer Representative roles.
• Master effective prompting techniques, viewing AI tools as intelligent collaborators with specialized capabilities.
• Enhance customer understanding by creating AI-assisted personas for hypothesis testing and discovery, while preserving genuine customer engagement.
• Develop and articulate a clear product vision using structured frameworks like the 3x3 Framework, leveraging AI to craft and visualize narratives.
• Utilize Generative AI tools to speed up prototyping and hypothesis testing, including the generation of mock-ups and product concepts.
• Inform product decisions by employing AI tools to analyze, prioritize, and evaluate features based on value, feasibility, and user impact.
• Automate or delegate routine daily tasks, such as email management, stakeholder communication, and note-taking, using AI to concentrate on strategic and creative endeavors.
• Facilitate discussions on AI ethics, bias, and data security to ensure responsible and sustainable AI adoption.
• Identify and design valuable AI use cases tailored to specific product and organizational contexts.
• Explore and experiment with approximately 20 different AI tools and models, ranging from productivity assistants and prototyping platforms to generative video, image, and coding solutions.