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Course Outline
Introduction to Design Thinking
- Defining Design Thinking: core concepts.
- The strategic value of human-centred design.
- The historical development and evolution of Design Thinking.
- Practical applications and detailed case studies.
The Phases of Design Thinking
- Empathize: Deeply understanding user needs and experiences.
- Define: Accurately framing the core problem.
- Ideate: Generating diverse and creative solutions.
- Prototype: Creating tangible models of ideas.
- Test: Validating solutions and refining through iteration.
Techniques and Tools for Design Thinking
- User research methodologies (interviews, surveys, and observational studies).
- Creating empathy maps and customer journey maps.
- Brainstorming strategies and mind-mapping techniques.
- Essential prototyping tools and methodologies.
- Establishing feedback loops and continuous iteration cycles.
Applying Design Thinking in the Workplace
- Tackling internal corporate challenges using Design Thinking.
- Fostering team collaboration and enhancing creative problem-solving capabilities.
- Streamlining workflows to increase efficiency.
- Embedding Design Thinking into product and service innovation cycles.
Final Workshop and Assessment
- Collaborative group project: Applying Design Thinking to a real-world challenge.
- Presenting solutions and receiving constructive feedback.
- Comprehensive final exam to evaluate knowledge retention.
Summary and Recommended Next Steps
Requirements
- A foundational grasp of business processes and problem-solving methodologies.
- Experience collaborating within teams and managing cross-functional projects.
Target Audience
- Business professionals.
- Project managers.
- Teams focused on innovation and strategy.
- Product developers.
24 Hours