Course Outline
Introduction to Human Resources Management (HRM)
- Snapshot of HR duties and obligations
- Grasping the HR lifecycle
- The contribution of HR to achieving business objectives
Managing Employee Grievances
- Identifying and classifying complaints
- Establishing trust and a secure environment for staff
- Tactics for efficient grievance resolution
Performance Oversight
- Defining clear and quantifiable targets
- Delivering constructive feedback and mentoring
- Executing performance evaluations
Disciplinary Procedures
- Formulating fair and transparent policies
- Managing misconduct and low performance
- Recording and conducting disciplinary hearings
Resolving HR Challenges
- Handling absence and workplace disagreements
- Guaranteeing adherence to labor statutes and rules
- Encouraging staff involvement and well-being
Cultivating a Positive Workplace Environment
- Understanding company culture
- Supporting diversity, equity, and inclusion
- Nurturing team cooperation and spirits
Case Studies and Simulations
- Examining practical HR situations
- Rehearsing communication and conflict resolution methods
- Reflecting on results and key takeaways
Overview and Future Directions
Requirements
- No previous experience in HR is necessary
- A fundamental grasp of organizational structures is advantageous
Target Audience
- Emerging and aspiring HR specialists
- Managers and supervisors bearing HR responsibilities
- Team leaders aiming to enhance their people management capabilities
Testimonials (3)
I especially appreciated the instructor’s ability to give thorough, well-explained answers to questions specific to my personal situation.
HASAN TAHA URLU - Huber Turkiye
Course - Assertiveness
I enjoyed how practical it was, Irma was approachable and able to answer/research our questions, able to give us useful information and tips, helped me on my journey with AI.
Breandan - Health Quality and Safety Commission
Course - AI-Powered HR: Transforming the Future of People Management
All interaction between Elodie and us . Good ratio theory/practice.