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Course Outline

Introduction to Human Resources Management (HRM)

  • Snapshot of HR duties and obligations
  • Grasping the HR lifecycle
  • The contribution of HR to achieving business objectives

Managing Employee Grievances

  • Identifying and classifying complaints
  • Establishing trust and a secure environment for staff
  • Tactics for efficient grievance resolution

Performance Oversight

  • Defining clear and quantifiable targets
  • Delivering constructive feedback and mentoring
  • Executing performance evaluations

Disciplinary Procedures

  • Formulating fair and transparent policies
  • Managing misconduct and low performance
  • Recording and conducting disciplinary hearings

Resolving HR Challenges

  • Handling absence and workplace disagreements
  • Guaranteeing adherence to labor statutes and rules
  • Encouraging staff involvement and well-being

Cultivating a Positive Workplace Environment

  • Understanding company culture
  • Supporting diversity, equity, and inclusion
  • Nurturing team cooperation and spirits

Case Studies and Simulations

  • Examining practical HR situations
  • Rehearsing communication and conflict resolution methods
  • Reflecting on results and key takeaways

Overview and Future Directions

Requirements

  • No previous experience in HR is necessary
  • A fundamental grasp of organizational structures is advantageous

Target Audience

  • Emerging and aspiring HR specialists
  • Managers and supervisors bearing HR responsibilities
  • Team leaders aiming to enhance their people management capabilities
 14 Hours

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