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Duration 14 hours
Course Outline
Defining Business Problems
1. Understanding Business Problems
- Distinguishing problems from symptoms.
- The business context of the problem.
- Consequences of inaccurate problem definition.
2. Techniques for Problem Identification
- Stakeholder analysis.
- Gathering information.
- Structuring observations.
3. Structuring Problems
- Decomposing problems into constituent elements.
- Exploring cause-and-effect relationships.
4. Prioritising Problems
- Applying business criteria.
- Assessing the scale of impact.
- Evaluating urgency and complexity.
Risk Assessment
1. Introduction to Risk Assessment
- Defining risk.
- Operational, project, and strategic risks.
2. Identifying Risks
- Sources of risk.
- Internal versus external risks.
3. Evaluating Risk
- Assessing probability.
- Determining impact.
- Utilising risk matrices.
4. Responding to Risk
- Avoidance strategies.
- Mitigation techniques.
- Risk acceptance.
5. Reporting Risks
- Communicating risks to stakeholders.
- Monitoring risk.
Requirements
- Professional experience in business analysis, project coordination, or leadership roles involving decision-making.
- Knowledge Level: A foundational grasp of business processes and project lifecycles (Intermediate entry level).
- Competencies: Basic familiarity with logical thinking frameworks.
Target Audience:
- Business analysts.
- Project Managers.
- Team leaders and decision-makers.
Testimonials (2)
The trainer shared his knowledge and led great atmosphere.
Agnieszka Dubanska - Narodowy Fundusz Zdrowia
Course - Modelowanie procesów biznesowych z wykorzystaniem UML i BPMN
the lessons