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 Duration 7 hours

Course Outline

Introduction

• The state of digital banking in Bulgaria and the region

Where Value Is Created

• Digital channels and mobile banking
• Digital lending: from branch visits to minutes online
• SME banking

Fintech and Banks

• Competition and partnership
• What banks can learn from fintechs – and the reverse

Agile as a Driver of Transformation

• Findings from the trainer's master's research
• From projects to products

Organisation, People and Culture

• Why technology is not enough
• Leadership and middle management

Case Studies

• Transformations that worked and ones that failed
• Lessons learned

Summary and Next Steps

Requirements

Prerequisites

• No existing knowledge of Agile or digital product management is necessary.
• A general understanding of financial services is beneficial.

Target Audience

• Managers and specialists at banks, insurance companies, and payment institutions.
• Teams within fintech enterprises.
• Consultants engaged with the financial sector.

Number of participants


Price per participant

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