Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 7 hours
Course Outline
Level: Intermediate to Advanced
Style: 80% hands-on / 20% facilitator-led input
Tools Used: Miro / Jamboard or physical whiteboards, Excel / Lucidchart / preferred BA tools
1. Role Reset: Business Analysis in Agile & Product Teams
- Examine Business Analysis as an enabler extending beyond mere requirement documentation
- Activity: Team Mapping — define your role in the product/team lifecycle, identify customers/users, and uncover alignments or obstacles
- Deliverable: A personalized “Business Analysis Position Map”
2. Data-Driven Decisions with BA Techniques
- Practice interpreting complex, raw user research data
- Hands-on: Develop problem or opportunity hypothesis statements
- Techniques covered include Pareto Analysis (80/20 rule), Root Cause Analysis (Fishbone / 5 Whys), Decision Matrix, and Hypothesis Writing
3. Process Optimization Simulation
- Collaborative mini-project to redesign a customer business process based on real-world scenarios
- Applied tools: SIPOC (Suppliers, Inputs, Process, Outputs, Customers), User Story Mapping
- Teams present “before & after” diagrams for critique and iteration
4. Advanced Elicitation in Complex Environments
- Hone skills in writing user stories and acceptance criteria, mapping complex stakeholders, prioritizing competing needs, and applying roadmap techniques (Now/Next/Later)
- Roleplay activity: Eliciting detailed user stories from story maps
5. Translating Strategy into Action: OKRs & Beyond
- Scenario-based team sprint focusing on the objective to “innovate faster”
- Teams define the Objective, Three Key Results, and a Business analysis action plan
- Presentations followed by peer feedback
6. Wrap-up & Templates Toolkit
- Share a comprehensive BA toolkit including templates for stakeholder mapping, story mapping, prioritization, and more
- Collect and discuss key insights and takeaways from participants
Requirements
Prerequisites:
- Foundational knowledge of business analysis concepts and terminology
- Familiarity with user stories and basic stakeholder interaction
- Proficiency in using digital collaboration platforms such as Miro, Jamboard, Excel, or comparable tools
- An analytical approach with a strong interest in enhancing problem-solving and decision-making capabilities
Audience:
- Business Analysts
- Product Owners/Managers
- User Researchers
Testimonials (2)
the practical part
Daniela Mirevska
Course - Business Process Modelling in BPMN 2.0
The trainer shared his knowledge and led great atmosphere.
