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Duration 14 hours
Course Outline
The Financial Sector
1. Characteristics of the Financial Industry
- Business Models: An overview of retail, corporate, and investment banking, as well as FinTech and insurance sectors.
- Core Processes: Asset management, lending activities, and payment processing.
2. Regulatory Landscape and Market Dynamics
- Regulatory Frameworks: Assessing the impact of regulations (e.g., GDPR, PSD2, AML/KYC, Basel III) on operations and innovation.
3. Business Challenges
- Efficiency: Process optimization and cost reduction strategies.
- Risk Management: Addressing credit, market, and operational risks.
- Digitalization: Legacy systems versus digital transformation.
The IT Industry
1. IT Business Models
- Software vs. Services: SaaS (Software as a Service) compared to Custom Software Development and Managed Services.
2. IT Product Lifecycle
- End-to-End Delivery: The journey from ideation and discovery through development, deployment, and maintenance.
- Methodologies: The influence of Agile and DevOps on the client’s business cadence.
3. Challenges for IT Clients
- Scalability: Managing growth and addressing technical debt.
- Quality: Balancing delivery speed (Time-to-Market) with system stability.
- Security: Cybersecurity threats and data protection measures.
4. The Role of the Analyst and Consultant
- Engaging with IT Clients: Bridging the divide between business requirements and technical feasibility.
Requirements
- Professional experience in client-facing positions, such as Business Analysis, Consulting, Project Management, or Account Management.
- Foundational Business Acumen: A solid comprehension of core business concepts, including revenue models, stakeholder dynamics, and organizational hierarchies.
- Analytical Approach: Proficiency in identifying client needs and documenting fundamental business requirements.
Target Audience
- Consultants.
- Business Analysts.
- B2B client-facing professionals.
Testimonials (2)
The trainer shared his knowledge and led great atmosphere.
Agnieszka Dubanska - Narodowy Fundusz Zdrowia
Course - Modelowanie procesów biznesowych z wykorzystaniem UML i BPMN
the lessons