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Duration 14 hours
Course Outline
Introduction to ISO 10012:2003
- The purpose and historical context of the standard
- Connections with ISO 9001 and ISO/IEC 17025
- Applications across manufacturing, laboratories, and regulated sectors
Scope, Definitions, and General Principles
- Essential terminology and definitions in measurement management
- Grasping the concept of metrological confirmation
- General system principles and risk-based methodologies
Management Responsibility
- Organizational commitment to measurement management
- Clarifying roles and responsibilities within the structure
- Setting planning objectives and fostering continual improvement
Resource Management
- Ensuring personnel competence and adequate training
- Managing infrastructure, equipment, and environmental conditions
- Coordinating support systems and external service providers
Measurement Process and Equipment Control
- Controlling measuring equipment effectively
- Managing calibration, verification, and traceability
- Documenting measurement procedures accurately
Measurement Data and Records
- Maintaining accurate and secure measurement records
- Evaluating and analyzing data
- Addressing nonconforming equipment or data
Auditing and Enhancing the Measurement System
- Conducting internal audits of the measurement management system
- Executing management review processes
- Planning corrective actions and strategies for continuous improvement
Summary and Next Steps
Requirements
- A solid grasp of quality assurance or quality management systems
- Practical experience with measurement, calibration, or metrology processes
- Familiarity with ISO-based standards is beneficial but not mandatory
Target Audience
- Quality managers and engineers
- Metrology and calibration specialists
- Compliance and regulatory officers
Testimonials (2)
Theory followed by practical examples and exercices. Job well done!
Vincenzo Delle Donne - Department of National Defence
Course - ISO 37301 Compliance Management System
the expertise & knowledge of the trainer
