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Course Outline

Module 1: ISO 9001 – Interpreting the Standard

  • Introduction to the principles of quality management
  • An overview of the ISO 9001 structure and specific clauses
  • Essential terminology and definitions
  • The process approach and the concept of risk-based thinking
  • A detailed examination of ISO 9001:2015 requirements
  • Applying these requirements within actual business scenarios
  • Guidance on documentation and practical implementation

Module 2: ISO 9001 – Internal Auditor Training

  • Defining the role and responsibilities of an internal auditor
  • Strategies for audit planning and preparation
  • Managing opening and closing meetings effectively
  • Techniques for interviewing and collecting evidence
  • Classifying and reporting nonconformities
  • Drafting clear and effective audit reports
  • Monitoring corrective actions and follow-up procedures
  • Practical audit simulations based on case studies

Module 3: ISO 27001 – Interpreting the Standard

  • The fundamentals of Information Security Management Systems (ISMS)
  • Core concepts and principles underlying ISO 27001
  • A comprehensive review of ISO 27001:2022 clauses and Annex A controls
  • Methodologies for risk assessment and treatment
  • Requirements for the Statement of Applicability (SoA) and documentation
  • Navigating implementation challenges and adopting best practices

Module 4: ISO 27001 – Internal Auditor Training

  • Specific auditing techniques for information security controls
  • Planning and executing internal ISMS audits
  • Gathering evidence within digital environments
  • Reporting nonconformities related to information security
  • Processes for follow-up and continual improvement
  • Role-playing audits based on realistic ISMS scenarios

Summary and Recommended Next Steps

Requirements

  • A foundational understanding of essential business processes
  • Basic familiarity with quality assurance or information security concepts
  • A professional interest in compliance, auditing, or management systems

Target Audience

  • Quality assurance specialists
  • Information security managers
  • Internal auditors and compliance officers
 21 Hours

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