Change Management - Leading the change Training Course

Module 1 – Understanding Change Dynamics

• Lecture: An overview of change management frameworks, such as Kotter’s 8 Steps or the ADKAR Model, and their practical business applications. We will also explore the distinction between change and transformation.
• Discussion and Q&A: Reflect on how change has impacted your organization over the past two years. What approaches were successful, and where did they fall short?
• Practice: Analyze a case study of a failed change initiative at a multinational corporation to identify root causes of resistance and missed opportunities.
• Expansion: Participants will map recent organizational changes using the ADKAR model for subsequent review.

Module 2 – Building the Business Case for Change

• Lecture: Crafting a compelling vision and aligning change with strategic objectives, including methods for measuring the ROI of change initiatives.
• Discussion and Q&A: What are the primary drivers making change urgent in your industry at this moment?
• Practice: A group activity to draft a one-page “Change Charter” for a hypothetical merger scenario, outlining vision, objectives, and key benefits.
• Expansion: Participants are encouraged to refine their real-world change charters after the session by incorporating stakeholder feedback.

Module 3 – Leading People Through Change

• Lecture: The psychology of change, focusing on understanding resistance, emotional reactions, and motivation. We will also cover strategies for building trust and engagement.
• Discussion and Q&A: Share examples of resistance you have encountered in leadership roles and describe how you addressed them.
• Practice: A role-play exercise where managers communicate a significant policy change to a skeptical senior team.
• Expansion: Recommend journaling on communication styles used in change scenarios and experimenting with alternative approaches.

Module 4 – Stakeholder Mapping and Influence

• Lecture: Identifying stakeholders, analyzing their influence and interest levels, and developing tailored engagement strategies.
• Discussion and Q&A: Which stakeholder groups are most challenging to align in your organization, and why?
• Practice: Participants will create a stakeholder influence map for an organizational digital transformation project.
• Expansion: Suggest conducting stakeholder interviews after training to validate assumptions and refine influence strategies.

Module 5 – Sustaining and Embedding Change

• Lecture: Institutionalizing change through governance, performance metrics, and cultural alignment, while avoiding regression to old habits.
• Discussion and Q&A: What methods do you use to ensure new behaviors persist beyond the initial implementation phase?
• Practice: Teams will design a 90-day sustainment plan for a completed change initiative, including reinforcement activities and success indicators.
• Expansion: Participants are assigned to implement one sustainment technique within their own teams within the next month.

Module 6 – Integrating Learning into Real Projects

• Lecture: Synthesizing the day’s learning into concrete, actionable steps.
• Discussion and Q&A: Which tools and strategies from today’s session can be applied immediately in your role?
• Practice: Participants will draft a personal action plan for an upcoming or current change initiative, detailing next steps, stakeholder actions, and success measures.
• Expansion: Recommend forming peer accountability partnerships to review progress at 30, 60, and 90 days post-training.