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 Duration 14 hours

Course Outline

Core Principles of Change Management

  1. The nature of organizational change
  • Defining change and analyzing why initiatives often fall short
  • Categorizing different types of organizational change
  • The critical role of leadership throughout the change journey

2. Change management frameworks

  • Review of established models such as Kotter, ADKAR, and Lewin
  • Practical application of these models
  • Recognizing the limitations of strictly model-based approaches

3. Stakeholder dynamics in change

  • Identifying key stakeholders
  • Analyzing impact levels and attitudes
  • Developing effective engagement strategies

4. Communication strategies during change

  • The significance of both formal and informal channels
  • Ensuring consistency in messaging
  • Building trust through transparency

Practical Implementation Strategies

  1. Navigating resistance to change
  • Tracing the root causes of resistance
  • Understanding common employee reactions
  • Mitigating fear and uncertainty

2. Structuring change management activities

  • Creating action roadmaps and defining timelines
  • Clarifying roles and responsibilities
  • Defining success metrics to measure effectiveness

3. Empowering managers and teams

  • The essential role of middle management
  • Implementing coaching and feedback mechanisms
  • Strategies for reinforcing and sustaining change

4. Case study analysis

  • Examining examples of both successful and unsuccessful change initiatives
  • Extracting practical lessons and key takeaways 

Requirements

  • Professional experience in leadership, management, or project and team coordination roles.
  • General knowledge: A foundational understanding of project management principles and corporate organizational structures.
  • Mindset: A willingness to reflect on personal experiences regarding organizational transitions.

Target Audience

  • Upper and middle management professionals.
  • Team Leaders and Scrum Masters.
  • Project Managers.
  • Business Analysts and consultants involved in implementing new solutions.

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