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Duration 14 hours
Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Core principles of structured knowledge management
- Designing scalable systems using SharePoint and Teams
- Utilizing metadata, versioning, and document libraries effectively
Developing and Connecting SharePoint Knowledge Repositories
- Establishing interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Creating site hierarchies and enabling cross-site navigation
Creating Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data to Power BI
- Building real-time dashboards to monitor knowledge assets
- Designing KPIs and visual reports for data-driven insights
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing procedures
- Integrating Teams notifications and adaptive cards
- Constructing multi-step flows for comprehensive document lifecycle management
Establishing and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Defining governance structures, roles, and permissions
Maintaining and Enhancing Knowledge Systems
- Enforcing data retention, archiving, and compliance policies
- Conducting regular audits and updating metadata
- Optimizing system performance and minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Reviewing fundamental knowledge system design principles
- Ensuring consistency and discoverability across all content
- Driving user adoption and engagement through effective user experience design
Requirements
- Strong proficiency with core Microsoft 365 applications, including SharePoint, Teams, and OneNote.
- Practical experience in knowledge management or content strategy.
Target Audience
- Knowledge managers responsible for building structured information repositories.
- Content strategists focused on developing interconnected knowledge systems.
- IT professionals tasked with managing organizational knowledge within the Microsoft 365 platform.
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
The practice and trainer knowledge