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Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Core principles of structured knowledge management
- Designing scalable frameworks using SharePoint and Teams
- Utilizing metadata, version control, and document libraries
Building and Linking SharePoint Knowledge Repositories
- Constructing interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Defining site hierarchies and enabling cross-site navigation
Designing Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data to Power BI
- Creating real-time dashboards to monitor knowledge assets
- Defining KPIs and visual reports for data-driven insights
Customizing Knowledge Workflows with Power Automate
- Automating approval, review, and publishing cycles
- Integrating Teams notifications and adaptive cards
- Developing multi-step flows for document lifecycle management
Creating and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Unifying SharePoint pages, Lists, and Planner boards
- Implementing governance structures, roles, and permissions
Maintaining and Optimizing Knowledge Systems
- Enforcing data retention, archiving, and compliance policies
- Conducting regular audits and metadata refinements
- Enhancing system performance while minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Revisiting core principles of knowledge system design
- Maintaining consistency and discoverability across all content
- Driving user adoption and engagement through effective UX design
Requirements
- Strong proficiency with core Microsoft 365 applications (SharePoint, Teams, and OneNote)
- Professional experience in knowledge management or content strategy
Audience
- Knowledge managers establishing structured information repositories
- Content strategists designing interconnected knowledge systems
- IT specialists responsible for managing organizational knowledge within Microsoft 365
14 Hours
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
The practice and trainer knowledge