Course Outline

1. The importance of the evaluation interview in the human resources management process.
2. Periodic evaluation and ongoing evaluation.
3. Advantages of using a formalized assessment interview.
4. Preparation for the evaluation interview.

  • How to inform about the assessment interview
  • Collecting information and arguments
  • Recognizing employee needs
  • Purpose of the assessment interview
  • Planning an assessment interview
  • Structure

5. How to conduct an effective assessment interview

  • causes of errors in assessment
  • how to limit subjectivity in assessment
  • styles of conducting an assessment conversation
  • giving and receiving feedback
  • formulating constructive criticism and praise
  • setting goals and creating development plans
  • conducting a conversation with a "difficult" employee.

6. Effective communication during the evaluation interview.

7. Building a competency map based on the assessment interview.

8. Employee development planning.

9. Manager actions between periodic appraisal interviews.

  • Determination after the conversation
  • Conclusions for the future
  • Conversation evaluation
  • Consistent enforcement of the interview arrangements

Requirements

The course is general in nature and participation in it does not require specialist knowledge

  7 Hours
 

Number of participants


Starts

Ends


Dates are subject to availability and take place between 09:30 and 16:30.
Open Training Courses require 5+ participants.

Testimonials (5)

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