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Duration 14 hours
Course Outline
Introduction to ChatGPT in an Administrative Context
- Identifying the scope of what ChatGPT can and cannot automate
- Reviewing typical administrative applications
- Developing effective prompts for everyday duties
Streamlining Routine Writing
- Drafting emails, internal notices, and public announcements
- Compiling summaries, meeting records, and follow-up communications
- Establishing standardized text outputs for recurring needs
Document Refinement and Presentation
- Editing, restructuring, and organizing existing content
- Transforming raw text into professional, polished documents
- Correcting grammatical errors, ensuring consistency, and improving layout
Developing Templates and Administrative Utilities
- Constructing checklists, forms, and reusable frameworks
- Drafting Standard Operating Procedures (SOPs) and compliance-focused structures
- Accelerating the creation of repetitive documents
Information Management and Basic Data Automation
- Organizing information extracted from unstructured text
- Identifying key data points and converting them into tabular formats
- Generating data-ready summaries suitable for entry or reporting platforms
Workflow Assistance and Task Coordination
- Creating schedules, reminders, and procedural instructions
- Automating the documentation of planning activities
- Supporting complex, multi-step administrative procedures
Ethical and Safe AI Usage in Administration
- Recognizing limitations and mitigating potential errors
- Managing confidential data with appropriate care
- Maintaining accuracy and consistency in generated content
Advanced Prompting for Operational Efficiency
- Applying prompt patterns to repetitive workflows
- Designing lightweight automation sequences for common tasks
- Enhancing output quality through precise instruction refinement
Conclusion and Future Considerations
Requirements
- Familiarity with standard office procedures
- Experience utilizing common productivity software
- Confidence in managing digital files
Target Audience
- Administrative support teams
- Operations coordinators
- Data entry specialists
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
