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Course Outline
Introduction to OpenText Exstream v16
- Overview of Exstream v16 structural elements
- Comprehending the multi-tenant architecture
OpenText Directory Services (OTDS)
- Introduction to OTDS
- Exploring key OTDS concepts
Exstream Tools v16
- Examining Control Center features and management options
- Supervisor, control, and additional web applications
- Leveraging Exstream tooling effectively
Exstream v16 Administration
- Managing Exstream for peak performance and security
- Deploying Exstream v16 applications
Exstream Design Manager/Designer v16
- Mastering the basics of document design within Exstream
- Designing and producing documents via Exstream Design Manager/Designer
Exstream Communications Builder/Communications Server v16
- Constructing and overseeing communication flows
- Formulating communication strategies and executing them in Exstream
Troubleshooting and Best Practices
- Diagnosing and resolving common issues
- Utilizing the portal for support and resource access
Advanced Topics
- Understanding migration workflows
- Developing new communication flows
- Adapting to updates in Exstream v16
- Managing and creating templates following updates
Summary and Next Steps
Requirements
- Familiarity with fundamental Customer Communication Management (CCM) concepts
- Basic knowledge of IT infrastructure and database systems
Target Audience
- Project managers
- IT professionals
28 Hours
Testimonials (4)
Applicable topics and he spoke clearly and concisely.
Brandon - Aptus Court Reporting LLC
Course - Zoho CRM: Administration, Customization, and Operations
Opportunities to work at our pace, answered lots of questions, pleasant trainer
- Chester Beatty
Course - HubSpot CRM
the fact that it has folded our needs
mihaela
Course - Odoo for Managers
Exercises, and the fact that the trainer was able to answer all my questions.