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Course Outline

Introduction to Windows 11

  • Novel features in Windows 11
  • Comparison of editions and licensing models
  • Hardware requirements and compatibility checks

Installation and Upgrade Procedures for Windows 11

  • Pure fresh installations
  • Upgrading from earlier versions
  • Automated deployment strategies using Windows Deployment Services (WDS)

Configuration and Customization of Windows 11

  • Personalizing the user interface
  • Overseeing device-specific settings
  • Configuring multilingual support

User and Device Administration

  • Differentiating between local and Microsoft accounts
  • Applying group and local policies
  • Administering user groups and individual users

Application Lifecycle Management

  • Deploying and maintaining applications
  • Utilizing the Windows Store and AppLocker
  • Setting default applications and file associations

Network Setup

  • Configuring IP addresses and DNS settings
  • Setting up wireless connections and VPNs
  • Diagnosing connectivity issues

Storage Administration

  • Managing disk partitions and volumes
  • Implementing BitLocker and data protection measures
  • Utilizing Storage Spaces and OneDrive

Security and Compliance Frameworks

  • Configuring Windows Security and Defender Antivirus
  • Managing firewall rules and security settings
  • Implementing Windows Hello and biometric authentication

Windows 11 Maintenance and Diagnostics

  • Managing Windows Update and servicing channels
  • Using Event Viewer and performance monitoring tools
  • Addressing common troubleshooting scenarios

Conclusion and Future Pathways

Requirements

  • Fundamental knowledge of network architecture and computer hardware
  • Practical experience utilizing Windows operating systems
  • Basic comprehension of IT support principles

Target Audience

  • IT Professionals
  • System Administrators
  • Desktop Support Technicians
 28 Hours

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