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Course Outline

Introduction to Windows Admin Center

  • Exploring the architecture and capabilities of Windows Admin Center
  • Establishing and managing connections to Windows workstations
  • Defining roles and functionalities for workstation oversight

PowerShell Essentials for Technicians

  • Navigating the PowerShell interface, syntax, and execution policies
  • Applying cmdlets and pipelines for basic workstation tasks
  • Developing and executing introductory PowerShell scripts

Remote Administration and Automation

  • Utilizing PowerShell Remoting to oversee remote workstations
  • Running remote commands via Windows Admin Center
  • Managing sessions, authentication, and security protocols

Utilizing WMI and CIM

  • Understanding the role of WMI and CIM in system administration
  • Retrieving system data from remote machines
  • Automating configurations and updates through WMI/CIM

Integrate Intune and Autopilot (User Viewpoint)

  • Overview of Intune and Autopilot in workstation deployment and policy enforcement
  • Monitoring and verifying device compliance and settings
  • End-user focused troubleshooting and reporting techniques

Practical Lab: Remote Administration Scenarios

  • Executing PowerShell scripts to collect remote system insights
  • Streamlining updates, restarts, and diagnostic processes
  • Validating connectivity and resolving PowerShell Remoting issues

Best Practices and Security

  • Securing connections and managing user permissions
  • Avoiding common errors and effective troubleshooting strategies
  • Enhancing performance in remote management workflows

Recap and Future Steps

Requirements

  • Proficiency with Windows operating systems and workstation ecosystems
  • Practical experience in daily IT support or operations
  • Fundamental knowledge of command-line interfaces

Target Audience

  • IT Support Engineers
  • Helpdesk and On-site Service Personnel
  • Technical Teams overseeing workstation administration
 7 Hours

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