Customer Care in the Age of AI Training Course

This live, instructor-led session in Denmark (online or onsite) caters to business analysts seeking to refine marketing and sales operations using Microsoft Dynamics 365.

By the end of the program, attendees will be capable of:

• Leveraging distinct modules in Microsoft Dynamics 365 to govern process flows.
• Integrating the Power Platform with Microsoft Dynamics 365.
• Structuring standard data models, such as records and segment charts.
• Automating workflows via Microsoft Flow integration.

This instructor-led, live training in Denmark (online or onsite) is designed for marketers seeking to establish and optimize sales and marketing workflows with HubSpot CRM.

By the end of the session, participants will be able to:

• Utilize HubSpot meeting tools for scheduling.
• Enhance business operations using HubSpot CRM.
• Build detailed dashboards and reports for data analysis.
• Automate sales and marketing processes.

This live, instructor-led training on Denmark, offered in online or onsite formats, is designed for business analysts who intend to use HubSpot’s services to manage product life cycles.

By the end of this program, participants will be able to:

• Understand the various stages of a product life cycle.
• Utilize HubSpot to optimize and manage product life cycle strategies.
• Determine when product life cycle analysis is most applicable in business scenarios.

In this instructor-led live training, delivered Denmark (either online or on-site), attendees will acquire the skills needed to utilize Odoo and commence development work for their respective organizations.

By the conclusion of this training, participants will be able to:

• Install and configure the Odoo environment.
• Comprehend the fundamental aspects of Odoo.
• Build custom Odoo modules.
• Integrate external tools with the Odoo platform.
• Optimize the utilization of Odoo’s available features.

This instructor-led, live training in Denmark (available online or on-site) is designed for infrastructure engineers, system administrators, and security and support staff aiming to deploy, secure, integrate, manage, and support Odoo 18 Community Edition in production on-premise environments.

This instructor-led, live training session available in Denmark (either online or onsite) is designed for intermediate-level accountants looking to enhance their accounting operations by utilizing the features of the Odoo accounting module.

By the conclusion of this training, participants will be equipped to:

• Gain proficiency in accounts payable and receivable management, including the automation, customization, and optimization available within Odoo.
• Leverage Odoo's advanced reporting tools to generate custom financial reports, dashboards, and analyses that aid in strategic decision-making.
• Configure and manage multiple tax rates, jurisdictions, and budgetary controls efficiently within Odoo.
• Formulate best practices for securing sensitive financial data, establishing user permissions, and maintaining adherence to audit requirements.

This instructor-led, live training in Denmark (online or onsite) is designed for intermediate-level participants seeking to master the configuration, management, and customization of Odoo modules to support business operations.

Upon completing this training, participants will be equipped to:

• Configure and personalize the Project and Planning modules to enhance task coordination and resource allocation.
• Establish and oversee the Sales and Accounting modules, including the Analytics Accounting Plan, to improve financial oversight and reporting capabilities.
• Manage the Employee and Contact modules to optimize HR and CRM workflows.
• Utilize the Settings module to enact system-wide adjustments and integrations.
• Refine Odoo's capabilities to align with specific organizational requirements.

This live, instructor-led course in Denmark (offered online or on-site) targets mid-level professionals aiming to effectively deploy and manage the Odoo Inventory module. The focus is on coordinating a central warehouse with multiple secondary locations, with a particular emphasis on ensuring robust traceability and future scalability.

By the end of the session, participants will be equipped to:

• Establish and manage a warehouse structure spanning multiple locations in Odoo.
• Monitor the movement of goods internally and streamline transfers across different warehouses.
• Track purchase orders from the point of receipt to their final distribution.
• Activate and supervise traceability systems using serial numbers and lot tracking.
• Create an inventory system that is both scalable and well-organized, in line with best practices.

This professional development course is conducted by an instructor in Denmark (available online or onsite) and is tailored for end-users seeking to leverage Odoo to improve their business operations.

By the end of the training, participants will gain the ability to:

• Deploy an Odoo CRM system effectively within their organisation.
• Align business functions and processes with Odoo features through careful planning and analysis.
• Connect Odoo with other third-party tools and applications.