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Duration 7 hours
Course Outline
Module 1: Grasping Prompting within IT Landscapes
- The definition of prompting and its significance for IT roles
- How AI models handle context, instructions, and role assignments
- Core elements of a prompt: intent, role, context, constraints, and output format
- Identifying frequent prompting errors and strategies to prevent them
Module 2: Frameworks for Structured Prompting
- Applying frameworks: Role–Task–Format, Chain-of-Thought, and Few-Shot prompting
- Developing reusable prompt templates for recurring IT challenges
- Structuring prompts at both the system level and for specific tasks
Module 3: Practical IT Applications and Live Practice
- Drafting and fine-tuning prompts for specific areas:
- System diagnostics and fault isolation
- Configuration guides and deployment records
- Code analysis and script creation
- Client interactions and knowledge base maintenance
- Prompt validation and refinement: safeguarding accuracy and consistency
Module 4: Weaving Prompting into IT Operations
- Integrating AI prompting into IT service management and consulting practices
- Managing prompt libraries, version control, and documentation
- Adhering to ethical and security standards for AI in corporate settings
- Future pathways: investigating advanced prompting utilities and automation structures
Wrap-up and Q&A
- Review of fundamental principles
- Collective discussion on best practices and key insights
- Actionable steps for ongoing professional growth
Requirements
- Working knowledge of IT principles, system processes, or technical documentation standards
- Practical experience with AI platforms (e.g., ChatGPT, Copilot, or comparable tools) in a professional setting
Target Audience
- IT Consultants
- System Administrators
- Technical Project Managers
- Solution Designers focusing on AI integration
Testimonials (2)
Comprehensiveness about the backround; how to do a prompt.
Olaf Kannt - Helios Klinikum Krefeld
Course - Generative AI and Prompt Engineering in Healthcare
use of proper and effective prompt
