Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Module 1: Microsoft Teams Architecture and Fundamentals
- Essential Teams components and associated services
- Understanding Teams architecture and its dependencies
- Administration through role-based access control
Module 2: Administering Teams Collaboration Features
- Creating and maintaining Teams, channels, and chat threads
- Setting up meeting policies and user experiences
- Managing apps, integrations, and the application lifecycle
Module 3: Implementing Teams Phone and Voice
- Foundational concepts and architecture of Teams Phone
- Setting up calling plans and direct routing
- Overseeing devices, dial plans, and emergency calling configurations
Module 4: Governance, Security, and Compliance Frameworks
- Defining Teams policies, governance structures, and lifecycle stages
- Applying security controls and compliance settings
- Conducting audits, generating reports, and monitoring compliance
Module 5: Monitoring and Resolving Teams Issues
- Tracking Teams service health and user adoption metrics
- Diagnosing problems with meetings, voice, and collaboration tools
- Utilizing reporting tools and analytics to optimize performance
Module 6: Advanced Setup and Integrations
- Connecting Teams with the broader Microsoft 365 suite and third-party applications
- Considerations for hybrid deployment scenarios
- Leveraging Automation and PowerShell for Teams administration
Module 7: Certification Preparation and Exam Readiness
- Detailed breakdown of MS-721 exam objectives
- Analysis of exam structure, format, and question styles
- Completion of practice tests and review sessions
- Recommended study materials, tips, and strategies for passing
Wrap-up and Future Steps
Requirements
- A solid grasp of Microsoft 365 services and administrative tasks
- Practical experience with core Microsoft Teams features
- Knowledge of fundamental networking and identity management concepts
Target Audience
- Microsoft Teams administrators
- Collaboration system engineers
- IT specialists responsible for Microsoft 365 communications
35 Hours
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
