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 Duration 35 hours

Course Outline

Module 1: Introduction to Microsoft Teams and Its Architecture

  • Core Teams components and associated services
  • Teams architecture and system dependencies
  • Role-based access control and administrative models

Module 2: Administering Teams Collaboration Experiences

  • Creation and management of Teams, channels, and chats
  • Setting up meeting policies and user experiences
  • Managing apps, integrations, and lifecycle workflows

Module 3: Teams Phone and Voice Solutions

  • Foundations of Teams Phone and its architecture
  • Configuring calling plans and implementing direct routing
  • Managing devices, dial plans, and emergency calling features

Module 4: Governance, Security, and Compliance

  • Teams policies, governance strategies, and lifecycle management
  • Deploying security and compliance configurations
  • Auditing processes, reporting, and compliance monitoring

Module 5: Monitoring and Troubleshooting Teams

  • Tracking Teams service health and usage metrics
  • Resolving issues related to meetings, voice, and collaboration
  • Utilizing reporting tools and analytics for performance enhancement

Module 6: Advanced Configuration and Integration

  • Integrating Teams with Microsoft 365 and third-party applications
  • Considerations for hybrid deployments
  • Automation techniques and PowerShell for Teams administration

Module 7: Exam Preparation and Certification Readiness

  • Overview of MS-721 exam objectives
  • Exam structure, format, and question types
  • Practice assessments and review sessions
  • Study resources, tips, and strategies for achieving success

Summary and Next Steps

Requirements

  • A solid understanding of Microsoft 365 services and administrative tasks
  • Practical experience with core Microsoft Teams functionality
  • Familiarity with fundamental networking and identity concepts

Target Audience

  • Microsoft Teams administrators
  • Collaboration system engineers
  • IT professionals responsible for managing Microsoft 365 communications

Number of participants


Price per participant

Open Training Courses require 5+ participants.

Testimonials (2)

i learned alot

Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation

The engagement and the practical examples we did as a group to get more understanding of the topic

ISABELLA - Sedibeng TVET College
Course - Microsoft Teams, Outlook, OneDrive, and Lists Integration

Upcoming Courses

MS-721: Manage Teams Collaboration Communications Systems

2026-12-14 09:30
35 hours
København, Copenhagen
8680 EUR (Online)
9680 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2026-12-28 09:30
35 hours
Copenhagen, City Center
8680 EUR (Online)
9680 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2027-01-11 09:30
35 hours
København, Copenhagen
8680 EUR (Online)
9680 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2027-01-25 09:30
35 hours
Copenhagen, City Center
8680 EUR (Online)
9680 EUR (Classroom)

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Related Categories

MS Teams
MS Teams