Course Outline
Introduction to JIRA
- Overview of JIRA's definition and core capabilities.
- Exploring the rationale behind teams adopting JIRA for project management.
Installing and Configuring JIRA
- A guided walkthrough for installing JIRA.
- Review of essential configuration settings.
Navigating JIRA Features and Architecture
- Becoming familiar with the user interface and key sections of a standard JIRA instance.
- Understanding the structural logic behind JIRA's workflows, statuses, and issue types.
Creating a JIRA Project
- Steps for setting up new projects.
- Defining project categories, priority levels, and additional configurations.
Managing Tests
- An overview of test management within JIRA.
- Processes for creating and executing tests against issues.
Managing Issues (Tickets)
- Clarifying the concept of an issue or ticket in the JIRA context.
- Techniques for adding, editing, cloning, linking, and prioritizing tickets.
Performing Searches
- Utilizing basic search functions within JIRA.
- An introduction to JIRA Query Language (JQL) for advanced search capabilities.
Introduction to Reports
- Recognizing the value of reporting in project management.
- Generating and interpreting various types of reports in JIRA.
Best Practices
- Strategies for efficient use of JIRA.
- Recommendations for effective issue tracking and project management in a team setting.
Troubleshooting Common Problems
- Resolving typical challenges users may face while working with JIRA.
Summary and Conclusion
- Recap of the key concepts covered during the training.
- Opportunity for Q&A.
Requirements
- Prior experience with issue tracking systems is advantageous but not mandatory.
Audience
- End-users who are new to the JIRA platform
Testimonials (7)
The tool, the trainer’s expertise, and the option to conduct the session remotely
Marina Dos Santos - Olisipo
Course - JIRA for Beginners
Getting to know the needs of the company and the structure
Gesur - Technosoft
Course - JIRA for Beginners
I liked being able to ad-hoc explore different solutions to needs we have, so the general lessons were easily switched up to specialize for our needs.
Devin - Curberg.net
Course - JIRA for Beginners
Finding out new things that Jira could do that I did not know about.
Glen - Curberg.net
Course - JIRA for Beginners
Loved the casual approach and the conversations about experiences and how they relate to preparing our Jira instance
Chad - Curberg.net
Course - JIRA for Beginners
The relation between training and how the team uses Service and PM Projects. Jamie made learning fun and challenged the team and I to consider an agile approach in the way we plan and manger our work. (KUDOS! well done)
Halai Aviles - Curberg.net
Course - JIRA for Beginners
The trainers knowledge and ability to answer all of our questions for various scenarios