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Course Outline

Introduction to JIRA

  • Overview of JIRA's definition and core capabilities.
  • Exploring the rationale behind teams adopting JIRA for project management.

Installing and Configuring JIRA

  • A guided walkthrough for installing JIRA.
  • Review of essential configuration settings.

Navigating JIRA Features and Architecture

  • Becoming familiar with the user interface and key sections of a standard JIRA instance.
  • Understanding the structural logic behind JIRA's workflows, statuses, and issue types.

Creating a JIRA Project

  • Steps for setting up new projects.
  • Defining project categories, priority levels, and additional configurations.

Managing Tests

  • An overview of test management within JIRA.
  • Processes for creating and executing tests against issues.

Managing Issues (Tickets)

  • Clarifying the concept of an issue or ticket in the JIRA context.
  • Techniques for adding, editing, cloning, linking, and prioritizing tickets.

Performing Searches

  • Utilizing basic search functions within JIRA.
  • An introduction to JIRA Query Language (JQL) for advanced search capabilities.

Introduction to Reports

  • Recognizing the value of reporting in project management.
  • Generating and interpreting various types of reports in JIRA.

Best Practices

  • Strategies for efficient use of JIRA.
  • Recommendations for effective issue tracking and project management in a team setting.

Troubleshooting Common Problems

  • Resolving typical challenges users may face while working with JIRA.

Summary and Conclusion

  • Recap of the key concepts covered during the training.
  • Opportunity for Q&A.

Requirements

  • Prior experience with issue tracking systems is advantageous but not mandatory.

Audience

  • End-users who are new to the JIRA platform
 7 Hours

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