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 Duration 14 hours

Course Outline

Overview of Maximo Assignment Manager

  • Core purpose and functional capabilities
  • Role-based workflows for dispatch and supervisory tasks
  • Interface navigation and essential components

Managing Labor Availability

  • Establishing labor records and defining qualifications
  • Monitoring availability status and recording absences
  • Interpreting labor utilization views

Configuring Crafts, Crews, and Shifts

  • Setting up craft definitions and skill levels
  • Configuring crew structures and composition
  • Managing shift calendars and designated work periods

Work Assignment via GS and Scheduler

  • Introduction to Graphical Scheduling and Scheduler tools
  • Strategies for selecting work orders for assignment
  • Ensuring synchronization between scheduling applications

Executing Daily Planned Schedules

  • Dispatching work orders to field technicians
  • Tracking task progress and status updates
  • Refining assignments during daily operational cycles

Handling Work Blocking, Reassignments, and Exceptions

  • Identifying and resolving scheduling conflicts
  • Reassigning tasks in response to resource changes
  • Managing unexpected disruptions or delays effectively

Practical 'Day-in-the-Shop' Scenarios

  • Simulating a complete real-world dispatch cycle
  • Distributing workload evenly across labor and crews
  • Responding to emergent operational priorities

Hands-on Exercises with BART Sample Data

  • Utilizing imported BART datasets for practice
  • Executing assignment workflows from start to finish
  • Conducting scenario-based troubleshooting

Conclusions and Future Directions

Requirements

  • A solid grasp of maintenance operations
  • Practical experience with work management processes
  • Knowledge of core scheduling concepts

Target Audience

  • Foreworkers
  • Supervisors
  • Dispatch personnel

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