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 Duration 14 hours

Course Outline

Foundations, Social Engineering, and the Work Environment

Cybersecurity Essentials for Employees

  • Overview of threats: Understanding cybersecurity and the critical role of every employee.

  • Digital hygiene and password management: Crafting strong passwords, utilizing password managers, and enforcing the "one password per service" rule.

  • Clear desk and clear screen policies: Implementing physical information security in office spaces.

Phishing and Social Engineering – Identifying Threats

  • The psychology of attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).

  • Deconstructing phishing: Analyzing message headers, hidden links, and malicious attachments (using exercises based on real-world examples).

  • Additional attack vectors: Vishing (voice phishing) and Smishing (SMS phishing).

Secure Remote and Mobile Work

  • Network security: Understanding the risks of public Wi-Fi networks (in cafes, trains) and correctly using a VPN.

  • Device protection: Implementing disk encryption, screen locks, and avoiding unknown USB drives.

  • Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and ensuring data separation.


Tools, Legal Compliance, and Incident Response

Cybersecurity in the Microsoft 365 Environment

  • Authentication and verification: Practical application of Multi-Factor Authentication (MFA/2FA) for account access.

  • Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint (avoiding "anyone with the link" access).

  • Communication and collaboration: Secure usage of Microsoft Teams (managing external guests and controlling shared files).

Personal Data Protection and GDPR in Practice

  • Information classification: Distinguishing between public, confidential, sensitive, and personal data.

  • GDPR in daily work: Preventing common errors that lead to personal data breaches (e.g., emailing the wrong recipient, failing to use BCC).

  • Data sharing and disposal: Rules for securely transferring information to third parties and permanently deleting documents.

Responding to Security Incidents

  • Identifying incidents: Recognizing breaches (losing a phone, ransomware locking a computer, clicking a phishing link).

  • Reporting procedures: Knowing who to notify and the required timeframes (the roles of IT Helpdesk, Security Plenipotentiary, and Data Protection Officer).

  • Golden rules of response: Disconnecting the device from the network, maintaining composure, and strictly prohibiting DIY "fixes" or deletion of evidence.

Requirements

  • Proficiency with basic computers and web browsers.

  • Routine engagement with a standard office environment (email, messaging applications, and document processing).

  • No specialized IT expertise is required – all technical concepts are explained through the lens of business value and daily workflows.

Target Audience

  • All office and administrative staff, as well as mid-level managers, across all departments.
  • Especially recommended for hybrid or fully remote workers.
  • Regular users of the Microsoft 365 ecosystem.

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