Course Outline
Foundations, Social Engineering, and the Work Environment
Module 1: Cybersecurity Basics for Employees
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Introduction to threats: Defining cybersecurity and explaining why every employee plays a critical role.
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Digital hygiene and password management: Strategies for creating strong passwords, utilizing password managers, and adhering to the "one password per service" principle.
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Clear desk and clear screen policies: Implementing physical information security within office spaces.
Module 2: Phishing and Social Engineering – Identifying Threats
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The psychology behind attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).
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Anatomy of phishing: Techniques for analyzing message headers, hidden links, and malicious attachments, supported by exercises using real-world examples.
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Alternative attack vectors: An overview of Vishing (voice phishing) and Smishing (SMS phishing).
Module 3: Secure Remote and Mobile Work
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Network security: Explaining the risks of public Wi-Fi networks (cafes, trains) and demonstrating proper VPN usage.
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Device protection: Implementing disk encryption, screen locks, and avoiding unknown USB drives.
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Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and ensuring proper data separation.
Tools, Law, and Incident Response
Module 4: Cybersecurity in the Microsoft 365 Environment
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Authentication and verification: Practical implementation of Multi-Factor Authentication (MFA/2FA) for secure account access.
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Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint to prevent unauthorized access via "anyone with the link" settings.
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Communication and collaboration: Secure practices for Microsoft Teams, including inviting external guests and controlling shared files.
Module 5: Personal Data Protection and GDPR in Practice
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Information classification: Distinguishing between public, confidential, sensitive, and personal data.
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GDPR in daily workflows: Avoiding common errors that lead to personal data breaches, such as emailing the wrong recipient or failing to use BCC.
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Data sharing and disposal: Protocols for securely transferring information to third parties and permanently deleting documents.
Module 6: Responding to Security Incidents
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Identifying incidents: Recognizing breaches such as lost phones, ransomware infections, or accidental clicks on phishing links.
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Reporting procedures: Understanding who to notify and the required timeframes, including the roles of the IT Helpdesk, Security Officer, and Data Protection Officer.
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Best practices for response: Disconnecting affected devices from the network, maintaining composure, and avoiding unauthorized "fixes" or the removal of evidence.
Requirements
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Fundamental computer and web browser proficiency.
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Regular engagement with standard office tools, including email, messaging applications, and document processing software.
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No specialized IT background is necessary; all technical concepts are presented from a business-value and everyday process perspective.
Target Audience
- Office and administrative staff, as well as mid-level managers, across all departments.
- Highly recommended for hybrid or fully remote workers.
- Regular users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
