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Course Outline
Introduction to Process Mining
- Overview of process mining concepts
- The role of data-driven process optimization
- Industry-specific use cases and benefits
Getting Started with Celonis
- Introduction to the Celonis ecosystem
- Guided navigation of the Celonis interface
- Key components of Celonis: event logs, processes, and dashboards
Data Integration and Preparation
- Understanding event logs and associated data requirements
- Connecting various data sources to Celonis
- Techniques for data transformation and cleaning
Process Discovery and Visualization
- Developing and interpreting process models
- Visualizing processes via the Celonis Model Viewer
- Spotting process variants and operational inefficiencies
Process Analysis and KPIs
- Defining Key Performance Indicators (KPIs) within Celonis
- Conducting root cause analysis for process bottlenecks
- Establishing benchmarks and thresholds for ongoing monitoring
Action Engine and Process Automation
- Overview of the Celonis Action Engine
- Strategies for automating tasks and workflows
- Integrating Celonis with external systems such as ERP and CRM
Building Custom Dashboards and Reports
- Adapting dashboards to suit different stakeholder needs
- Generating and distributing insightful reports
- Configuring real-time monitoring and alert systems
Best Practices and Use Cases
- Real-world examples of optimization achieved through Celonis
- Strategies for sustaining long-term process improvements
- Q&A session and concluding discussion
Summary and Next Steps
Requirements
- Fundamental knowledge of business processes
- Working familiarity with process flows, business operations, or workflows
Target Audience
- Business analysts
- Process owners and managers
- IT professionals
14 Hours
Testimonials (3)
treatment of certain aspects of my work
Keagile Ramokolo - 8111095637085
Course - Business Process Management
the practical part
Daniela Mirevska
Course - Business Process Modelling in BPMN 2.0
The trainer shared his knowledge and led great atmosphere.
