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Duration 7 hours
Course Outline
Introduction to Artificial Intelligence
- Defining AI: capabilities and limitations.
- Core concepts: automation, machine learning, and natural language processing.
- Real-world examples of AI tools in business operations.
AI in the Workplace
- Advantages of AI in administrative and analytical roles.
- Overview of popular productivity tools (ChatGPT, Copilot, Bard, etc.).
- Case studies: AI in finance, logistics, and management support.
Practical Use of ChatGPT
- Drafting professional emails and reports.
- Condensing information and creating meeting summaries.
- Using prompts for brainstorming and creative ideation.
Using Microsoft Copilot for Productivity
- Connecting Copilot with Microsoft 365 apps (Word, Excel, Outlook).
- Automating document generation and data analysis.
- Leveraging AI for collaboration in meetings and presentations.
Automation and Prompting Techniques
- Writing effective prompts for precise AI outputs.
- Developing automation scripts with plain-language commands.
- Workflow examples for streamlining administrative tasks.
Responsible AI Use and Data Privacy
- Acknowledging AI constraints to prevent over-reliance.
- Managing sensitive information and safeguarding privacy.
- Adhering to ethical AI practices and organizational policies.
Hands-on Practice
- Simulated exercises using ChatGPT and Copilot.
- Group activities to spot automation potential.
- Creating an action plan for responsible AI integration.
Summary and Next Steps
Requirements
- Comfortable using office software and digital tools.
- Experience with daily digital communication in a work environment.
- A desire to enhance productivity through technological solutions.
Target Audience
- Non-technical and business personnel (including finance, logistics, administration, and trading roles).
- Managers and team leaders.
- Professionals looking to use AI tools safely and efficiently.
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation