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Course Outline

Introduction to AI in the Corporate Landscape

  • Defining AI: Core concepts and practical business applications.
  • Overview of AI types utilized in enterprises (e.g., chatbots, automation, data analytics).
  • Examining risks, limitations, and ethical frameworks.

Practical AI Applications: Security, Process, and Communication

  • Automating internal processes through AI.
  • Enhancing internal and external communication with AI support.
  • Information security: Best practices for responsible AI tool usage.
  • Department-specific use cases and recommended toolsets.

AI for Productivity: Optimizing Work Tools

  • Generating documents, summaries, and presentations with AI.
  • Using AI as an assistant for research, organization, and task planning.
  • Integrating AI with common platforms (e.g., Google Workspace, Microsoft 365).

Prompt Engineering Essentials

  • Understanding the definition of prompts and their importance.
  • Constructing effective prompts: Focusing on clarity, context, and instruction.
  • Real-world examples for administrative and operational tasks.
  • Practical exercises using tools such as ChatGPT, Gemini, and Copilot.

Strategic Planning and Best Practices for AI Adoption

  • Training teams for secure and strategic AI utilization.
  • Establishing clear boundaries and corporate usage policies.
  • Outlining next steps for scalable implementation.

Summary and Wrap-up

Requirements

  • A foundational understanding of corporate workflows and communication standards.
  • Proficiency in basic computer operations.
  • A willingness to explore AI capabilities for productivity enhancement and strategic advantage.

Target Audience

  • Administrative support staff.
  • Operations specialists.
  • Team leaders and internal support personnel.
 14 Hours

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