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Duration 21 hours
Course Outline
Introduction
- Core automation principles and an overview of Visual TOM
- Comparing Visual TOM with traditional schedulers
- Key features and platform architecture of Visual TOM
- IT automation and orchestration in hybrid environments
Understanding Visual TOM
- The lifecycle of an automated IT task
- Integrating Visual TOM across various systems and environments
Deployment and Installation
- Selecting the optimal deployment architecture
- Installing core Visual TOM components, including servers and agents
- Managing processes, services, and directories
Environment Configuration
- Establishing system prerequisites and network access
- Setting up user roles and access rights
- Configuring web access and the portal
Workflow Design and Orchestration
- Fundamentals of the graphical designer and drag-and-drop workflow creation
- Defining schedules, constraints, and event triggers
- Implementing notifications, escalations, and acknowledgements
Monitoring, Dashboards, and Self-Service
- Utilizing visual dashboards to gain operational insights
- Setting up self-service portals for business users
Troubleshooting and Administration
- Providing Level-I and Level-II production support
- Using logs, diagnostic tools, and service stability checks
Integrations and Extensions
- Leveraging REST APIs and automation triggers
- Exploring example integrations, such as CI/CD and job as code
Summary and Next Steps
Requirements
- A solid grasp of IT operations concepts and workflow automation.
- Proficiency in system administration, specifically with Windows and/or Linux.
- Basic experience with scripting or job scheduling is advantageous.
Target Audience
- IT Production and Automation Engineers
- Workflow and Orchestration Specialists
- Systems Administrators and Integrators
Testimonials (1)
real life examples
