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 Duration 14 hours

Course Outline

Introduction to ProWatch

  • System overview and architectural design
  • Breakdown of software and hardware components
  • Licensing models and software editions

Installation and Setup

  • Installing ProWatch server and client applications
  • Database configuration and initialization processes
  • Establishing network and hardware connectivity

User and Access Management

  • Creation and administration of user accounts
  • Setting up access permissions and time-based schedules
  • Managing badges and digital credentials

Hardware and Door Configuration

  • Adding and configuring controllers and readers
  • Setting up alarm points and system outputs
  • Implementing advanced door logic rules

Monitoring and Incident Response

  • Utilizing live monitoring dashboards
  • Processing alarms and acknowledging events
  • Generating incident reports and managing escalation workflows

Integration Capabilities

  • Integrating with CCTV and video management systems
  • Linking intrusion detection systems
  • Connecting third-party applications

Maintenance and Troubleshooting

  • Database maintenance and backup strategies
  • Optimizing system performance
  • Identifying common issues and applying resolutions

Summary and Next Steps

Requirements

  • Foundational knowledge of enterprise security systems
  • Prior experience with access control or building management systems
  • Basic understanding of network infrastructure

Target Audience

  • Security and access control administrators
  • IT and network specialists supporting security infrastructure
  • Corporate security consultants

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