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Course Outline
Introduction to Oracle Communications Billing and Revenue Management
- Defining billing and revenue management
- The strategic role of billing and revenue management in business
- An overview of Oracle BRM
- Navigating the Oracle BRM interface
- Establishing user accounts and role definitions
Billing Process Management
- Different types of billing processes
- The lifecycle of a billing cycle
- Configuring critical billing parameters
- Administering billing procedures
- Handling payment processing
- Workflow automation strategies
Revenue Management
- Analyzing revenue streams
- The significance of revenue management in the telecom sector
- Pricing strategies and rating mechanisms
- Oversight of revenue streams
- Core principles of revenue recognition
- Applying revenue recognition policies
- Monitoring revenue performance via reports
- Designing custom reports and dashboards
Advanced Features and Optimization
- Managing customer accounts and profiles
- Resolving customer inquiries and issues
- Structuring and administering products and services
- Setting up product catalogs and bundles
- Integrating Oracle BRM with ERP and CRM platforms
- Facilitating seamless data exchange between systems
- Safeguarding data security in billing and revenue environments
- Adhering to industry standards and regulatory requirements
- System performance tuning
Customization and Best Practices
- Adapting user interfaces and workflows
- Enhancing capabilities through add-ons and plugins
- Adopting best practices for billing and revenue operations
- Troubleshooting common issues and applying solutions
- Utilizing Oracle support resources
Summary and Next Steps
Requirements
- Foundational knowledge of Oracle applications
- Practical experience with billing and revenue management workflows
Target Audience
- Billing managers
- Revenue managers
- System administrators
- Business analysts
14 Hours
Testimonials (3)
good explanation on each points and provide assignment for practices.
Piseth Ben - ACLEDA Bank Plc.
Course - Oracle Database 19c: SQL Tuning Workshop
presentation skills, prompt answers to all questions
Oana - OPEN COURSE
Course - Oracle SQL LP - Fundamentals
it was structured very well both by days and by modules, easy to follow