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Course Outline

  • Introduction to network diagnostics
  • Defining network diagnostics
  • Diagnostic tools
  • Diagnostic methodologies
  • Introduction to Wireshark
  • Wireshark functionality and mechanics
  • Packet acquisition
  • Understanding capture and display filters
  • Setting Global Preferences
  • Navigation and colour-coding techniques
  • Utilizing time values and summaries
  • Reviewing basic trace file statistics
  • Saving, exporting, and printing data
  • Applying capture and display filters
  • Capture filters – fundamentals and syntax
  • Display filters – fundamentals and syntax
  • Recommended filter sets
  • Practical exercises and case studies
  • Applying time values and summaries
  • Using default time column settings and precision
  • Measuring intervals between packets
  • Establishing time references and viewing acquisition times
  • Diagnosing timing-related issues
  • Practical exercises and case studies
  • Utilizing statistical tools
  • Generating I/O graphs
  • Creating TCP Time-Sequence graphs
  • Interpreting flow graphs
  • Assessing service response times
  • Generating Round-Trip-Time graphs
  • Analysing TCP/IP flows
  • Analysing application flows
  • Practical exercises and case studies
  • Fundamentals of the Expert System
  • Standard versus non-standard network communications
  • Root causes of performance degradation
  • Packet loss, excessive acknowledgments, and retransmissions
  • Laboratory work and case studies
  • Bandwidth constraints
  • Measuring bandwidth
  • Calculating user/flow throughput
  • Calculating application throughput
  • Addressing bandwidth and throughput issues
  • Practical exercises and case studies
  • Latency challenges
  • Key factors in latency calculation
  • Visualizing high latency periods
  • Utilizing free latency calculation tools
  • Applying the frame.time_delta filter
  • Practical exercises and case studies
  • Packet loss and retransmission analysis
  • Packet loss and recovery mechanisms in UDP and TCP
  • Events involving lost previous segments and out-of-order segments
  • Duplicate acknowledgments and fast retransmissions
  • TCP retransmission behaviour
  • Zero window, window adjustments, and other windowing issues
  • Practical exercises and case studies

Requirements

Participants should possess a foundational understanding of networking concepts and the TCP/IP protocol stack. Attendees are required to bring their own laptops pre-installed with the Wireshark application (available for free download from the official website at Www.wireshark.org).

 21 Hours

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