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Duration 7 hours
Course Outline
Concepts
- The Value of Kaizen
- Kaizen and Management
- Kaizen and Total Quality Control (TQC)
- Kaizen and Suggestion Systems
- Kaizen and Competition
- Process-Oriented vs. Result-Oriented Management
Eastern and Western Comparisons
- Kaizen and Innovation
- Kaizen and Quantification
From Total Quality Control to Kaizen
- Quality Control: Managing Human Quality
- Quality Control Methods: Comparing Japan and the West
- Adhering to the PDCA Cycle
- Grassroots Kaizen
Practical Applications
- Management-Led Kaizen
- Implementing Kaizen
- Team-Led Kaizen
- Individual-Led Kaizen
Management Strategies
- Cross-Functional Management
- Policy Deployment
- Quality Deployment
- Total Productive Maintenance
Problem-Solving Methodologies
- Issues in Management
- Kaizen Activities and Labour Relations
- Management and Labour: Adversaries or Allies
- The Commitment of Senior Management
Transforming Corporate Culture
- Customers: The Ultimate Arbiters of Quality
- How Supplier Relationships Change Corporate Culture: A Challenge for the West
Case Studies
Requirements
None.
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company