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Course Outline
Introduction to QAD 2010
- Overview of QAD Enterprise Applications.
- User interface, menus, and navigation techniques.
- Understanding data structures and lookup functions.
Quality Management Module
- Overview of quality processes and compliance requirements.
- Tracking non-conformances and implementing corrective actions.
- Integration with production and supplier management.
Finance Module
- Structure of financial modules (GL, AP, AR).
- Transaction flows and posting logic.
- Basic reporting and reconciliation tools.
Materials Management
- Fundamentals of inventory and warehouse management.
- Purchase and requisition processes.
- Material planning and MRP overview.
Systems Administration Overview
- Basic security and user management.
- Concepts for menu and program configuration.
- Monitoring, printing, and job execution functions.
Cross-Functional Integration
- Data flow between modules.
- Examples of interdependencies (e.g., materials and finance).
- The role of system staff in facilitating cross-functional tasks.
Support, Troubleshooting, and Documentation
- Common user issues and resolution strategies.
- Utilizing QAD help and support documentation.
- Best practices for system documentation and updates.
Summary and Next Steps
Requirements
- A foundational understanding of basic business processes in manufacturing or distribution.
- Familiarity with the usage or administration of ERP systems.
Target Audience
- ERP system personnel responsible for supporting QAD users.
- IT support staff preparing for QAD user or administrative roles.
- New team members transitioning into QAD environments.
14 Hours
