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Duration 14 hours
Course Outline
Introduction to Enterprise AIOps Platforms
- The evolution of enterprise observability and AIOps
- Strategic positioning of Splunk, Moogsoft, and Dynatrace within the AIOps landscape
- Comparative analysis of capabilities, strengths, integrations, and applicable use cases
Implementing AIOps with Splunk
- Ingestion of metrics, logs, and events from heterogeneous sources
- Development of searches, dashboards, and alerts for real-time visibility
- Utilization of Splunk ITSI for anomaly detection and service health scoring
Operational Intelligence via Moogsoft
- Architectural considerations and deployment of Moogsoft AIOps
- Techniques for noise reduction, deduplication, and alert correlation
- Automation and enrichment of incident workflows
Comprehensive Observability with Dynatrace
- OneAgent deployment and automatic service discovery
- Application of Davis AI for root cause identification and predictive alerting
- Cloud-native monitoring, SLO management, and service flow analysis
Unifying Splunk, Moogsoft, and Dynatrace
- Cross-platform data integration strategies and API utilization
- Establishment of unified incident management and escalation protocols
- Consolidation of insights through centralized dashboards and alert pipelines
Architecture of Scalable AIOps Workflows
- Implementation of self-healing automation across toolchains
- Definition of KPIs and performance reporting frameworks for AIOps
- Governance structures, access control policies, and audit compliance
Case Studies and Enterprise Applications
- Practical examples from the finance, telecom, and retail sectors
- Assessment of ROI generated by AIOps adoption
- Strategies for phased rollout and change management
Conclusion and Future Directions
Requirements
- Practical experience with IT operations or monitoring platforms
- Proficiency in enterprise observability workflows
- Foundational knowledge of alerting mechanisms, metrics, and logging
Target Audience
- IT managers overseeing service reliability
- Teams dedicated to enterprise monitoring and observability
- Operations architects and infrastructure leadership