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Course Outline
Introduction
- Overview of Unified Communications concepts
- Familiarization with CUCM v12.x
- Architectural frameworks and deployment models
Initial CUCM Configuration
- Installation procedures and system setup
- Foundational configuration tasks
- Handling user administration
Foundations of Call Routing
- Analysis of dial plans
- Application of route patterns
- Key components involved in call routing
Advanced Call Routing Strategies
- Class of Service (CoS) and partition management
- Time-of-day routing rules
- Customizing routing for specific operational needs
Features and Services
- Managing call parking, pickup groups, and hunt pilots
- Setting up call forwarding and transfer capabilities
- Integration of voice mail systems
Media Resources
- Concepts of media resources
- Configuration of conference bridges
- Control of music on hold
Quality of Service (QoS)
- QoS fundamentals in voice networks
- Deployment of QoS within CUCM
Unified Communications Security
- Adherence to security best practices
- Implementation of secure SIP and SRTP
- Certificate lifecycle management
Unified Communications Mobility
- Mobile Connect functionality
- Cisco extension mobility
- Managing device mobility
Troubleshooting and Maintenance
- Core diagnostic techniques
- Backup and restoration procedures for CUCM
- System upgrades and patch management
Conclusion and Future Directions
Requirements
- A foundational grasp of networking principles
- Working knowledge of Cisco IOS
Target Audience
- Network engineers
- IT specialists
35 Hours
Testimonials (3)
The laboratory tool and the knowledge of trainer about network solutions
Michael Angelo Angeleles - Metrobank
Course - Cisco CCNP
Good contact with the trainer
Radziszewski - EduBroker Sp. z o.o.
Course - SIP protocol in VoIP
Experience of the trainor and interaction