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Course Outline
The Landscape of Open Source Collaboration Platforms
- The evolution of team communication tools
- Mattermost: architecture and deployment models
- Rocket.Chat: features and capabilities
- Zulip: threading and conversation models
- Other alternatives: Element/Matrix and open-source options for Discord
Platform Evaluation and Selection
- Gathering functional requirements
- Comparing features such as messaging, video, and file sharing
- Considerations for scalability and performance
- Availability of mobile and desktop clients
- Differences between community and enterprise editions
Infrastructure and Deployment
- Server requirements and sizing
- Deployment options using Docker and Kubernetes
- Database configuration for PostgreSQL, MySQL, or MariaDB
- Strategies for high availability and clustering
- Configuring reverse proxies and load balancers
Security Configuration
- Setting up transport encryption and SSL/TLS
- Exploring end-to-end encryption options
- Defining data retention and message history policies
- Implementing audit logging and compliance reporting
- Configuring content filtering and data loss prevention
Authentication and Identity Management
- Integrating with LDAP and Active Directory
- Configuring SAML and OAuth
- Implementing Single Sign-On (SSO)
- Setting up multi-factor authentication
- Managing guest and external users
Channel and Workspace Organization
- Defining channel structure and naming conventions
- Distinguishing between public and private channels
- Establishing user groups and permission schemes
- Customizing emojis and branding
- Managing channel archiving and lifecycle
Integrations and Extensions
- Developing webhooks and bots
- Integrating CI/CD pipelines
- Connecting file storage solutions like Nextcloud, ownCloud, or S3
- Setting up calendar and email connectors
- Using custom app development frameworks
Migrating from Teams/Slack
- Considerations for data export and formats
- Managing user communication and change management
- Mapping channels and migrating content
- Strategies for parallel operation and cutover
- Defining rollback procedures
Operations and Maintenance
- Implementing backup and disaster recovery procedures
- Configuring monitoring and alerting
- Managing upgrade strategies and versions
- Tuning and optimizing performance
Summary and Best Practices
Requirements
- Familiarity with team messaging and collaboration platforms
- Basic understanding of Linux server administration
- Experience with IT infrastructure or communication systems
Audience
- IT Infrastructure Managers
- Communication and Collaboration Platform Teams
- Security and Compliance Officers
- DevOps and Platform Engineers
21 Hours
