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 Duration 7 hours

Course Outline

Introduction

  • How Claude functions at the organizational level: chat, Projects, Skills, and Artifacts
  • Selecting the appropriate feature for specific tasks
  • Basics of data handling and identifying what should not be uploaded

Projects

  • Project instructions and knowledge files
  • Structuring context for team collaboration
  • Exercise: Create a project based on a real team process
  • Sharing, permissions, and keeping content up to date

Skills

  • Understanding what a Skill is and when it offers advantages over lengthy prompts
  • Creating a Skill: instructions, examples, and resources
  • Testing Skills against real-world scenarios
  • Exercise: Package a recurring task into a Skill

Artifacts

  • Using Artifacts for documents, tables, web pages, and small tools
  • Iterating on results through feedback loops
  • Exercise: Transform a raw spreadsheet into a report with charts

Analysis and Quality Control

  • Analyzing files and tables
  • Verifying figures, sources, and logic
  • Identifying common error patterns and methods to detect them

Team Rollout

  • Naming, versioning, and ownership of shared assets
  • Training colleagues and gathering feedback
  • Action plan for the initial 30 days

Requirements

  • Foundational experience using chat-based AI assistants
  • General office competencies (documents, spreadsheets, email)
  • No programming background is necessary

Target Audience

  • Business teams and department leaders seeking to share knowledge and workflows using Claude
  • Knowledge workers in finance, HR, marketing, sales, and operations
  • Team coordinators and internal AI advocates

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