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Duration 21 hours (3 days)
Course Outline
Foundations of Conversational AI
- The historical development and evolution of voice assistants
- Core components: ASR, NLU, Dialogue Management, and TTS
- A review of leading platforms: Alexa, Google Assistant, and Rasa
Architecting Voice Interfaces
- Fundamental principles of conversational user experience
- Modeling intents and extracting entities
- Utilizing voice design tools and flowcharting techniques
Development with Dialogflow and Alexa
- Managing Dialogflow agents, intents, and webhook fulfillment
- Building Alexa Skills: handling intents, slots, voice models, and endpoint integration
- Handling multi-turn conversations and managing sessions
Creating Assistants with Rasa
- Understanding Rasa architecture: NLU, Core, and Actions
- Configuring training data and domain settings
- Implementing custom actions, forms, and contextual dialogues
Integrating Voice Assistants
- Connecting to APIs and back-end webhook services
- Linking with CRMs, databases, and external applications
- Deploying assistants across web apps, IoT devices, and mobile platforms
Testing, Release, and Refinement
- Using simulators and test cases to validate voice interactions
- Tracking usage patterns and debugging conversational flows
- Launching to Google Assistant, Alexa devices, or private platforms
Security, Compliance, and Scaling
- Implementing user authentication and authorization for assistants
- Ensuring data privacy, GDPR compliance, and maintaining audit trails
- Managing version control and CI/CD pipelines for voice applications
Recap and Future Pathways
Requirements
- Foundational knowledge of RESTful APIs and JSON data structures
- Practical experience with at least one programming language (such as Python or JavaScript)
- Basic understanding of natural language processing principles
Target Audience
- Software engineers
- UX designers specializing in voice-based interfaces
- Conversational AI teams developing virtual assistants